To further improve our customer service levels we have invested
heavily in a new customer relationship management (CRM) system,
which is manned by a highly experienced and dedicated team of
industry experts who between them have over 100 years of
The new system logs every enquiry and ensures that each enquiry is
dealt with as quickly as possible, resolving your enquiry with
minimum fuss and maximum efficiency. The CRM system is designed so
that we have complete sight of all incoming enquiries, the time
those enquiries remain open and 'flags' set to highlight anything
that seems to be taking longer to resolve than we believe a
customer would expect.
Stuart Turner are dedicated to offering industry leading
customer service levels and our new system combined with our
knowledgable and helpful staff will ensure we are achieving the
standard expected by our customers.