Need support?
Before getting in touch, we recommend watching our self-help videos below. These cover the most common queries and may resolve your issue straight away.
Using these first also helps our team diagnose any remaining faults more quickly if further assistance is required.
Product Fault Finding Videos | Stuart Turner
Still Need Support?
Our friendly and dedicated TechAssist team are highly trained technical specialists, ready to support you at every stage — from choosing the right pump to installation queries and troubleshooting. With deep knowledge of real-world applications, they provide expert guidance and practical solutions to keep your system running smoothly.
Before contacting us, please have your pump’s serial number to hand.
If you’re struggling to find it, please use the link below for guidance.
Where is my serial pump number? | Stuart Turner
For help and assistance, please contact the TechAssist team (Freephone — UK and ROI only):